For over 100 years, the Tata group has been led by visionaries who have stayed true to the vision of the founder, Jamsetji Tata.A vision that placed the greater good of society at par with business growth.A vision that put into practice pioneering social initiatives that changed the way responsible business was run.And a vision that brought into the group a strong social conscience.
We do not claim to be more unselfish, more generous or more philanthropic than other people. But we think we started on sound and straightforward business principles, considering the interests of the shareholders our own, and the health and welfare of the employees, the sure foundation of our success.
Founder of the Tata group
Chairman (1868 – 1904)
The Tata Code of Conduct represents the values and core principles that guide the conduct of everyTata business. The Code lays down the ethical standards that Tata colleagues need to observe in their professional lives. First crafted in 1998 under the visionary leadership of Mr. Ratan Tata, it defines a value system which has endured since the group was founded in 1868.
The Code is a living document. While it has remained unaltered in its essence, it has been amended over the years to stay aligned with changing cultural and regulatory norms across the multiple jurisdictions in which we conduct our business.
In keeping with global best practices and regulatory changes in key markets in which we operate, the Code has undergone a significant refresh this year. It explicitly references our group’s values, and linked with our group’s mission to improve the quality of life of the communities we serve globally through long-term stakeholder value creation, it clarifies the duties and responsibilities of Tata companies and colleagues in relation to these stakeholder groups.
The Code is intended to be a contemporary and relevant guide for our times. It cannot, however, provide an answer to all possible questions or ethical dilemmas that may arise at the workplace. Tata colleagues who feel uncertain about the appropriate professional conduct in any situation must seek guidance from the designated persons in their company, including the company’s ethics counsellors, and utilize appropriate channels or platforms identified in the Code.
Our success and the enormous equity enjoyed by the Tata brand owe in large measure to the integrity and professional commitment of our colleagues andour companies. Consequently, we must not only comply with the laws and regulations that govern our business, but strive to go beyond and set an example of business conduct that meets the highest ethical standards.
Each Tata colleague has the ability to make a vital difference to the quality of life of the communities we serve. This Code represents our individual and mutual commitment to discharge our responsibilities through the most sustainable and ethical means, and our shared determination to reinforce the Tata reputation of Leadership with Trust.
Cyrus P. Mistry
29th July, 2015
A. OUR VALUES
We must work cohesively with our colleagues across the group, and with our customers and partners around the world, building strong relationships based on tolerance, understanding and mutual cooperation.
We must conduct our business fairly, with honesty and transparency. Everything we do must stand the test
of public scrutiny.
We must continue to be
responsible and sensitive to the countries, communities and environments in which we work, always ensuring that what comes from the people goes back to the people many times over.
We must be caring, show respect, compassion and humanity for our colleagues and customers around the world, and always work for
the benefit of the communities
We must constantly strive to
achieve the highest possible standards in our day-to-day work and in the quality of the goods and services we provide.
These universal values serve as the foundation for the Tata Code of Conduct. They find expression within the value system of every Tata company.